The employee will also learn practical ways to manage email content, structure communication professionally, and protect confidential information. From double-checking recipients to sharing files securely, this training builds the awareness and habits needed to handle email safely in day-to-day work.
Lesson 1: The Risks of Email Communication
The use of emails is a common cause of data breaches. In this lesson, the employee will learn about some of the risks related to email communication.
Lesson 2: Email Content Management
In this lesson, the employee will learn how managing email content, like attachments, comments, and links, helps keep information safe.
Lesson 3: Email Sending Practices
This lesson covers best practices for sending emails to avoid unintended data breaches. The employee will learn about the risks of using the reply all feature, Cc and Bcc fields, and the dangers of relying on autocomplete for recipient email addresses.
