Processing of Personal Data Training

What the training consists of

1. 

   1. All teams process personal data

   1:58

   Personal data is not only handled by HR or data analytics. The first lesson goes team by team through HR, sales, IT, finance and customer service, and shows the personal data each one works with, from CVs and salary details to customer preferences and tax IDs.

2. 

   2. Daily activities involving personal data

   1:33

   Writing and forwarding documents, meetings, emails and contact with clients are part of everyday work in any team. The second lesson shows where personal data appears in each, from employee information in internal documents to the records kept on each client.

3. 

   3. Personal data in forgotten places

   1:47

   The last lesson looks at less obvious places where personal data is handled and often goes unnoticed: notes left around the office, contact details shared with partners, social media posts, casual conversations, visitor logs and surveys.

Why it matters

Personal data that goes unnoticed can be shared by mistake. Knowing where it is processed is the basis for handling the data of clients and colleagues safely, and it supports the organisation’s compliance with data protection regulations.

What your colleagues learn

• IT’s work touches personal data in many ways. IT typically has access to every network and cloud resource, manages the databases that contain personal data and controls who can use which software.
• Personal data in meetings goes beyond the discussion. It starts with the calendar invites and briefs sent beforehand, and the summary and action items sent afterwards may contain it too.
• Every email holds personal data. Beyond names and addresses, attachments and earlier messages in the thread can carry personal details that are easy to overlook.
• A casual conversation can share personal data. This can happen online or offline, at work or with colleagues in a public place, so confidentiality matters there too.
• Signing in a visitor is processing personal data. Whether on paper or in an electronic system, a visitor log can record names, contact details and the purpose of the visit.