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RGPD

Article 4

AI literacy

1.   Providers and deployers of AI systems shall take measures to support the development of AI literacy of their staff and other persons dealing with the operation and use of AI systems on their behalf, taking into account their technical knowledge, experience, education and training and the context the AI systems are to be used in, and considering the persons or groups of persons on whom the AI systems are to be used. This obligation does not require providers or deployers to guarantee any specific level of AI literacy of any individual.

2.   The Commission and the Member States shall support and facilitate the efforts of providers and deployers of AI systems, in particular SMEs, in fulfilling their obligation under paragraph 1 of this Article. For that purpose, the Commission shall publish practical examples of how to comply with that obligation on the single information platform referred to in Article 62(3), point (b).

3.   The Board shall adopt recommendations, taking into account European competence frameworks, to support the Commission and Member States in the promotion of AI literacy required under paragraph 1, including by setting out common objectives.

Common Questions

Frequently Asked Questions

What does AI literacy mean in the context of the AI Act?
Under Article 3, point (56), AI literacy means the skills, knowledge and understanding that allow providers, deployers and affected persons, taking into account their respective rights and obligations under the AI Act, to make an informed deployment of AI systems and to gain awareness about the opportunities and risks of AI and the possible harm it can cause.
Who must take measures to support AI literacy?
Providers and deployers of AI systems must take measures to support the AI literacy of their staff and of other people who operate or use AI systems on their behalf.
How should organizations tailor their AI literacy measures?
The measures must take into account the technical knowledge, experience, education and training of the people concerned, the context in which the AI systems are used, and the persons or groups on whom they are used.
Do AI literacy requirements apply equally to everyone involved?
No. The measures must take into account each person's technical knowledge, experience, education and training and the context of use, and Article 4 requires no specific level for anyone. Deployers of high-risk AI systems will also have to assign human oversight to natural persons who have the necessary competence, training and authority, as well as the necessary support (Article 26(2)), once the high-risk rules apply, from 2 December 2027 or 2 August 2028 depending on the system (Article 113).
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